Welcome to the Privacy Policy of Exhale AI. This policy explains how we collect, use, protect, and disclose your personal information when you visit our website, exhale-ai.com or use our guided meditation app.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, email address, and contact details when you register, contact us, or subscribe to our services.
• Usage Data: Information about how you interact with our app or website, such as your IP address, browser type, device information, and pages or features accessed.
• Journal and Meditation Data: If you use our journaling or meditation features, we may store the entries or preferences to offer personalized services.
• Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your experience and analyze usage.

2. How We Use Your Information

We use your information to:

• Provide, personalize, and improve our services, including customizing guided meditations based on your preferences and usage.
• Communicate with you about updates, promotions, and other relevant information.
• Analyze app usage, optimize user experience, and enhance security.
• Ensure data security and prevent fraud or abuse of our services.
• Support cross-device access to your data (e.g., meditation preferences or journal entries) by securely storing data in the cloud.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• To comply with legal obligations or enforce our terms and conditions.
• With third-party service providers who help us deliver our services, such as data storage or AI processing. These providers are bound by strict confidentiality and privacy terms.
• With your consent or at your direction.

4. Third-Party Services

We use various third-party services to improve our apps functionality, such as:

• Supabase: For data storage and user authentication, encrypted in transit and at rest.
• OpenAI/Anthropic: For AI processing, with sensitive data anonymized prior to use and no data retention policies enforced.
• Google Firebase: For cloud storage of your data, encrypted for security.
• Analytics Services: Such as Mixpanel and Sentry, used to monitor app performance and identify areas for improvement, but sensitive data like journal entries are never sent to these services.

5. Your Choices and Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your personal data.
• Opt-out of receiving marketing communications.
• Manage cookie preferences and tracking technologies through your browser settings.

To exercise these rights, please contact us at support@exhale-ai.com.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction, including:

• Data encryption using Secure Socket Layer (SSL) technology.
• Access control protocols limiting access to sensitive data.
• Regular audits and security training for our team.
• Partnering with trusted third-party providers like Google Firebase and OpenAI for secure data handling.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. If material changes are made, we will notify you via email or a prominent notice on our website.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@exhale-ai.com.